Frequently Asked?
Collapsible content
How can you contact Halo Ring support team?
Our customer service team can help you with any issues you're experiencing. Reach them via our contact us page.
Can you shower with Yeyro Ring?
Yes, the Yeyro Ring is IPX8-rated, which means you can wear it while showering and swimming. As long as you don't expose it to a water level deeper than 3 meters, at which point water pressure will break its waterproofing integrity.
Which finger is best for the Yeyro Ring?
You can wear the Yeyro Ring on any finger you want; rest assured, it will provide the same accuracy and performance.
Is there a warranty for the product? How do I claim a warranty?
Yes, there is a product warranty. You can read our policy or you can connect with our support team
How is the Yeyro Ring Pro powered?
The Yeyro Ring Pro comes with a charging kit comprising a charging dock and a USB cable. Simply connect the USB cable to your charging dock and plug the other end into a power source.
Collapsible content
How can you contact Halo Ring support team?
Our customer service team can help you with any issues you're experiencing. Reach them via our contact us page.
How is the Halo Ring powered?
The Halo Ring comes with a charging kit comprising a charging dock and a USB cable. Simply connect the USB cable to your charging dock and plug the other end into a power source. For more you can check the user guide.
Which finger is best for the Halo Ring?
The ring should be worn on the index finger and the sensor area located on the inside of the finger.
How long does the Halo Ring battery last?
The Halo Ring lasts 6 days on a full charge. It only takes 45 minutes to charge your ring completely.
Is there a warranty for the product? How do I claim a warranty?
Yes, there is a product warranty. You can read our policy or you can connect with our support team
Collapsible content
How can you contact Yeyro Ring Pro support team?
Our customer service team can help you with any issues you're experiencing. Reach them via our contact us page.
How is the Yeyro Ring Pro powered?
The Yeyro Ring Pro comes with a charging kit comprising a charging dock and a USB cable. Simply connect the USB cable to your charging dock and plug the other end into a power source.
Which finger is best for the Yeyro Ring?
You can wear the Yeyro Ring on any finger you want; rest assured, it will provide the same accuracy and performance.
How long does the Yeyro Ring Pro battery last?
The Yeyro Ring Pro lasts 3 days on a full charge. It only takes 30 minutes to charge your ring completely.
Is there a warranty for the product? How do I claim a warranty?
Yes, there is a product warranty. You can read our policy or you can connect with our support team
Collapsible content
How can you contact the Yeyro Ring support team?
Our customer service team can help you with any issues you're experiencing. Reach them via our Contact Us page.
What if I don't know my Yeyro/Halo Ring size?
You must check the size guide page or you can connect with our support team for assistance.
Which finger is best for the Yeyro Ring?
You can wear the Yeyro Ring on any finger you want; rest assured, it will provide the same accuracy and performance.
Can I wear my Yeyro Ring while working out?
Yes, you can wear the Yeyro Ring while exercising. We recommend you wear it, as the data will be far more accurate than a smartwatch. Your smartwatch can produce error-prone data as it has the potential to move around on your wrist. The Yeyro Ring fits snugly and securely around the base of your finger.
How long does the Yeyro Ring battery last?
The Yeyro Ring lasts 2 days on a full charge. It only takes 30 minutes to charge your ring completely.
Collapsible content
What does the Yeyro Ring charging dock do?
The Yeyro Ring dock is a portable way of charging your Yeyro Ring or Yeyro Ring pro on the go. It eliminates the need of having to charge your ring from a wall outlet. The Pi ring charger dock can charge your ring upto 10 times on a single charge.
Does the charging dock work with Yeyro Ring and Yeyro Ring Pro?
Yes, the Yeyro Ring charge dock can be used with Yeyro Ring or Yeyro Ring Pro.
I don't wish to buy the charging dock. Does my Yeyro Ring come with a charging cable?
Yes, you will receive a small charging cable inside your Yeyro Ring or Yeyro Ring Pro box.
When are returns acceptable?
We suggest to read our return/refund policy.
Collapsible content
How can you contact Halo Ring support team?
Our customer service team can help you with any issues you're experiencing. Reach them via our contact us page.
How long does it take to get the Halo Ring?
Check out our product page to find the latest shipping time to your address.
I want to change my delivery address.
From the account setting, you can change your delivery address or you can connect with our support team.
Which finger is best for the Halo Ring?
You can wear the Halo Ring on any finger you want; rest assured, it will provide the same accuracy and performance.
Can I wear my Halo Ring while working out?
Yes, you can wear the Halo Ring while exercising. We recommend you wear it, as the data will be far more accurate than a smartwatch. Your smartwatch can produce error-prone data as it has the potential to move around on your wrist. The Yeyro Ring fits snugly and securely around the base of your finger.